Refund Policy
Refund Policy (Return & Refund Policy) — ELKANCE
Last updated: 21 Dec 2025
At Elkance, we want your experience to be smooth and fair. Our return process is designed to bepainful simple and transparent.
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Return Policy
We offer a 10-day return policy, which means you have 10 days after receiving your item to request a return.
How to request a return
To initiate a return request, please reach out to us with:
* Order ID
* Product details
Reason for return*
* Photos/videos (if the item is damaged/incorrect)
Once your return request is raised, we’ll guide you with the next steps.
Return approval & inspection
After the returned product is received by us:
* It will be inspected, and
* The return will be approved within 2 days.
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Refund Policy
Once we’ve received and inspected your return, we will notify you and confirm whether the refund is approved or not.
If approved
* You will be automatically refunded to your original payment method within 10 business days.
Please note: your bank/credit card provider may take additional time to process and post the refund. This is outside our control.*
Delayed refunds
If more than 15 business days have passed since we approved your return, please contact us at your email id (or use the contact details below).
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Company & Contact Details
This website is operated by NAVKAR INDUSTRIES.
Registered Address:
NAVKAR INDUSTRIES
E-56 Sector-4, Bawana Industrial Area, Delhi-110039
Phone: 9990159000
Email: support@elkance.in
Last updated: 21 Dec 2025
At Elkance, we want your experience to be smooth and fair. Our return process is designed to be
---
Return Policy
We offer a 10-day return policy, which means you have 10 days after receiving your item to request a return.
How to request a return
To initiate a return request, please reach out to us with:
* Order ID
* Product details
Reason for return*
* Photos/videos (if the item is damaged/incorrect)
Once your return request is raised, we’ll guide you with the next steps.
Return approval & inspection
After the returned product is received by us:
* It will be inspected, and
* The return will be approved within 2 days.
---
Refund Policy
Once we’ve received and inspected your return, we will notify you and confirm whether the refund is approved or not.
If approved
* You will be automatically refunded to your original payment method within 10 business days.
Please note: your bank/credit card provider may take additional time to process and post the refund. This is outside our control.*
Delayed refunds
If more than 15 business days have passed since we approved your return, please contact us at your email id (or use the contact details below).
---
Company & Contact Details
This website is operated by NAVKAR INDUSTRIES.
Registered Address:
NAVKAR INDUSTRIES
E-56 Sector-4, Bawana Industrial Area, Delhi-110039
Phone: 9990159000
Email: support@elkance.in